Helen Newman Architects is responsible for the collection and proper management of any personal information you submit. This Privacy & Cookies Policy explains how we may collect this information from you via our website and how that information may be used. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy & Cookies Policy. If you have any queries in relation to this then please contact us at firstname.lastname@example.org.
By browsing and using our website you agree to this policy governing your use of the website. If you do not accept this policy, you should not use our website.
This policy applies only to this website and not to other websites to which we provide links. We may change our policy from time to time without notification and you should regularly review this policy when you visit our site.
Collection of Personal Information
We will only collect personal information from you such as name, address, telephone number, email address, etc. which you have provided voluntarily to us either by completing enquiry forms or booking forms or sending emails to us. This is so that we can effectively respond to your request. Furthermore, if we run a promotion or contest we may collect your name and email address so that we can run the event efficiently and indicate to you if you have been successful. Please do not submit your personal data to us if you do not wish us to collect it.
If you order a service from us we may ask for information including your name, email address, telephone number, delivery address and credit or debit card details. These details allow us to process your orders efficiently.
If you submit feedback to us through our feedback form then we may collect this information to help us with our services.
Use of Personal Information
You agree that we may obtain, hold, correlate, merge and use your personal information for the purpose of providing you with our services and for our internal business purposes. These include (without limitation):
Enabling us to complete your holiday booking, if you are booking a holiday.
Personalising your visits to the site and developing the design and style of the site to improve our services to you.
To inform you about the latest changes to our website, or products, services or promotional offers that you might find interesting.
For strategic development and market research purposes.
Communication from Helen Newman Architects with you and personalisation of such communication.
Compiling customer reviews.
Management of customer service queries.
To prevent you from posting illegal, offensive or objectionable comments on our website.
To enable third parties to carry out statistical analyses', technical, logistical or other functions on our behalf including determining behavioural preferences to manage online advertising.'
For accounting purposes.
For any purpose required by law or regulation.
We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests or requests by applicable regulatory bodies, to operate our systems properly or to protect ourselves.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may monitor and keep records of email communications which you send to us and other communications with you in accordance with this policy.
Here we try to help you understand what cookies are used on our website and to help you decide if you want to opt-out of their usage. A cookie is a small text file that is placed on your computer's hard drive by your web browser when you first visit our site. The cookie allows us to identify your computer and find out details about your last visit. The information collected by cookies is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system, internet browser, IP address, your browsing patterns and timings of browsing on our website and your geographical location. For further information visit www.aboutcookies.org.
Most internet browsers accept cookies automatically, but usually, you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Helen Newman Architects may use different cookies on our website.
We use Google Analytics to help us understand how our website is being used in order to improve the user experience. User data is anonymous. Google Analytics is a tool commonly used on many other websites. Cookies used include: _utma, _utmb, _utmc and _utmz
Safeguards and Security
No data transmission over the internet can be entirely secure and therefore we cannot guarantee the security of your personal information and/or use of our website. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access.
In addition to our safeguards, your personal information is protected in the UK by the Data Protection Act. This provides that the information which we hold about you should be processed fairly and lawfully and should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary.
Changes & Accessing Your Information
Please help us to keep your personal information accurate by updating your details by email or via the contact page on our website.
Should your personal information change (e.g. your email address), or if you no longer wish to receive newsletters or services you have signed up for, or if you wish to review or receive copies of the personal information we hold about you, or have any other queries please email email@example.com including full details of your request.
Helen Newman Architects may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.